RETURN POLICY

Last updated July 19, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Nicole Simmons Art
Attn: Returns
136 Fawn Rdg N  
Harrisburg, PA 17110  
United States  

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned: 
 
     ●     Digital Artwork     

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
           
     ●     Original artwork must not be damaged upon return, otherwise a refund may not be issued or only a partial refund may be issued.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
nicolesimmonsart@gmail.com

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Based in Harrisburg, PA

©2020 by Nicole Simmons Art. All rights reserved.